Client reviews · Thorne Home Team

What our clients say

Every review below was written by a buyer or seller we worked with, quoted in full and unedited, from our Zillow profile and Google.


“A blend of heart with hustle.”
Seller, Novato condo · 2025
“The true home buying doulas!”
Edyta S., first-time buyer · 2023
“Ten stars!”
Seller, San Rafael · 2021

Buyers · 24 reviews

Helping buyers find the right home

First homes, forever homes, a 1031 exchange on a short timeline and a six-day close over a holiday weekend.

★★★★★

We had an amazing experience working with Naomi to purchase our first home. She was knowledgeable, responsive, and supportive throughout the entire process. We highly recommend her to anyone looking to buy or sell a home!

Anthony S. Bought in Novato · 2026 Zillow · July 2026

★★★★★

We had an exquisite experience working with Naomi and her team during our recent home buying process. From the moment Naomi returned my initial call, I knew she had all the qualities of a wonderful agent... and boy was I right! We found Naomi to be extremely timely, effective and professional throughout the process, which resulted in a successful and drama free outcome. We would highly recommend Naomi and her team to anyone looking for a "Top Quality" agent.

Louis F. Bought · 2026 Zillow · July 2026

★★★★★

Naomi is THE ABSOLUTE BEST! We are so thankful to her and Katherine for helping us find our dream home. They filled in the role of not only realtors, but also therapists, sounding boards, life coaches, comic relief, etc. especially as my anxiety took over during the whole process. Buying a home is scary, and they made so smooth and so much less daunting. I still can't believe the magic they worked to get us the home we have at the price we got it for. We moved from a studio and now we have THREE bedrooms in an actual HOUSE and a backyard for our dog to run around in. We will forever be grateful!

Amanda Y. Bought in Novato · 2025 Zillow · November 2025

★★★★★

We had a great experience with Naomi Thorne with purchasing a rental property in Novato. Naomi was an excellent communicator throughout the entire process, always prompt in responding to emails, calls, and text messages, which made the process less stressful. Naomi has a great understanding of the local market and understood the neighborhood dynamics, this knowledge was helpful with evaluating properties. She also got to know our specific housing criteria well, and was very helpful about what may not be worth looking at as we were doing a 1031 exchange and had a very short timeline. Naomi is a good problem solver, she negotiated with the seller our needs very effectively. Naomi went above and beyond and helped with ideas with decorating and gave us recommendations on excellent contractors, as we are not from the area, this was very helpful to us. We would highly recommend Naomi to anyone looking for a knowledgeable, reliable, and dedicated real estate agent.

Sara S. Bought · 2025 Zillow · March 2025

★★★★★

Naomi and Katherine are the absolute best. They came VERY highly recommended and now as I write this review at the kitchen counter in my dream home, I know why! They helped my wife and I through the process of buying our first home - something we could not have achieved without their help - and they expertly demystified the process as we went. From getting pre-approved, to understanding the market, to searching for homes, walkthroughs, negotiations, writing and revising offers, and everything in between, they were ceaselessly positive, professional, communicative, and deeply knowledgable. They went above and beyond our expectations so many times, and made the home buying process so much easier and less stressful than we expected. We wholeheartedly recommend them to anyone looking to buy or sell a home - they are as good as it gets!

Zillow reviewer Bought in Santa Rosa · 2023 Zillow · January 2024

★★★★★

The Thorne Home team are the most engaging, and helpful team - we knew going with them would be a clever move for this first-time home buying family.

Major thanks to Naomi for the advocacy, wisdom, and availability to help us throughout this whole process AND Katherine for handling ALL the paperwork! They made our experience seamless and eased us into the process. Their availability to answer all of our questions and give their expertise opinion truly set them apart as top-tier seasoned pros. They also have access to numerous reliable contacts for home improvement projects - this team does and knows it all! We would happily recommend them to our friends and will be using them again for our future needs.

Zillow reviewer Bought in Novato · 2023 Zillow · August 2023

★★★★★

There simply are not enough words to express how wonderful Katherine and Naomi were to work with during the purchase of our new home.

We had been “shopping” online and reached out to the Thorne Team when we saw a property that we wanted to view. We felt an immediate connection to Naomi, she is professional and completely on top of the market. Katherine and Naomi make an amazing team and they truly care about their clients. They walked us through the process, found us the perfect house and arranged for a seamless 6 day close over a holiday weekend! They are the best partners to work with; we felt like we had their undivided attention through the entire process which made all the difference for us.

Zillow reviewer Bought in San Rafael · 2023 Zillow · June 2023

★★★★★

Our first time home purchase experience was effortless! All to the credit of Naomi and Katherine, the true home buying doulas! We are so pleased with their attentiveness, quick communication and holistic knowledge to the property and buying process. It's a comforting feeling when you find a realtor team that is in life sync with you, which allowed us to trust their advice. They had great strategy for making offers and helping us stay competitive. Not to mention, their eye for detail and being able to see home potential! I would recommend the Thorne Home Team a million times over!

Edyta S. Bought in Santa Rosa · 2023 Zillow · March 2023

★★★★★

Naomi and Katherine were so helpful, responsive, and caring - just all around great to work with. We had been struggling to get a read of the real estate market and understand how much different houses were actually going to sell for (since so many things were going way over asking). Naomi helped us find a great place in San Rafael and helped us hone in our offer to something we were comfortable with that was also competitive. As a team, they offered so much support throughout the home buying process and beyond. We are so grateful to have gone through this process with the Thorne Home Team and look forward to working with them again!

James M. Bought in San Rafael · 2022 Zillow · June 2022

★★★★★

When I decided to move to Novato several months ago, I wanted an experienced real estate professional to guide me. I was referred to Naomi and Katherine Thorne by an agent in Sacramento where I had been living. Naomi immediately understood what I was looking for and began an extensive search. Her attention was critical as I was attempting to sell my Sacramento home and purchase in Novato simultaneously. In less than a month Naomi had found the perfect home for me. She rigorously negotiated with the seller's agent which resulted in terrific results. Naomi managed the entire transaction from offer to closing with such skill and dedication that I had very few anxious moments. Katherine was actively engaged and managed the paperwork for the transaction. Naomi and Katherine are genuinely wonderful people in addition to being excellent real agent professionals. Purchasing my new home turned out to be fun! That's something I didn't expect. If you are buying or selling a home, you couldn't do better than Naomi and Katherine.

Zillow reviewer Bought in Novato · 2021 Zillow · July 2021

★★★★★

Naomi and Katherine just helped us close on our first home in San Rafael, and we couldn’t recommend them highly enough! As first-time homebuyers moving from SF to Marin, we had a LOT of questions and they were there for us every step of the way.

We ended up getting our very first offer accepted on a home we absolutely love, with more space than we anticipated — all thanks to their persistence, responsiveness, helping us set a realistic offer based on recent comps, navigating disclosures, connecting us with a fantastic mortgage broker, and more. They even helped guide us (and more importantly, calmed us down!) when we made a mistake wiring deposit funds to ensure we moved into escrow smoothly. We braved ourselves for a long ride given the crazy market, but they reassured us every step of the way and made our dreams a reality. They’re simply wonderful people to know and to work with. Thank you, Naomi and Katherine!

Lindsay F. Bought in San Rafael · 2021 Zillow · June 2021

★★★★★

The Thorne Team was a DREAM to work with! They made the seemingly daunting process of purchasing my first home a breeze! Naomi and Katherine were able to help me find the perfect home and walk me through every step of the process. They were able to answer all of my questions and guide me the whole way. These two were always professional and and honest! If you are looking for a team that will make finding your dream home simple, please reach out to them (I have already recommended this team to a number of my close friends)!

Victoria D. Bought in Novato · 2020 Zillow · June 2021

★★★★★

As first-time home buyers we were terrified and clueless about the home buying process. In came Naomi and Katherine to the rescue! These amazing women guided us seamlessly through the home buying process, answering all of our questions, big and small, reasonable and ridiculous, and were available and responsive at all times. I can’t express how helpful, kind, and caring Naomi and Katherine are. If you are looking for real estate agents who will make you feel like you are their only client, who will work tirelessly to find you your home, and who will set your mind at ease through this stressful process, they are the ones for you! We can’t recommend the Thorne team enough and feel so fortunate to have had them help us find our home!

Metha K. Bought in Novato · 2021 Zillow · April 2021

★★★★★

When we had the crazy idea of embarking upon first-time home ownership during a pandemic, we knew there was no one else we wanted to work with. Katherine and Naomi were amazing throughout the entire process -- supportive, helpful, extremely knowledgable, and the best advocates for us we could have asked for at every step. They made our dream of home ownership a reality and I can't recommend them highly enough!

Zillow reviewer Bought in Novato · 2020 Zillow · November 2020

★★★★★

As first time home buyers, during a time where open houses don’t exist, we found it difficult to find a good realtor. We got incredibly lucky by stumbling upon Naomi and Katherine while searching through Zillow for someone who could help us find our first home. Within an hour of contacting them Naomi set up an intro call. We talked for nearly an hour about what we were looking for in a home, different neighborhoods, etc. Within less than a week Naomi took us to see our first property (which we ultimately offered on but did not get). Naomi assured us that we would end up in the home that was meant for us. She took us to every home that interested us and was able to get us into places on less than a days notice. Always available for a text or call (even later at night and on weekends). With the market being particularly competitive for buyers right now, and our little to no knowledge of the process, Naomi and Katherine made the process as seamless and enjoyable as possible. And the best part is - we closed on a house! Naomi and Katherine were right, it is the home that was meant for us. These two are just good people and the kind of people you want by your side during one of the biggest decisions and moments in your life. Oh, and they also have a ton of knowledge on the area and even recommended a housekeeper!

Zillow reviewer Bought in San Rafael · 2020 Zillow · September 2020

★★★★★

I highly recommend the Thorne Home Team! After multiple other agents were completely unresponsive, I was referred to Naomi. She offered to show me places the very next day. Within 24 hours of our first conversation, we had seen a few places, put an offer in AND the offer was accepted. For all of the horror stories I've heard about Real Estate in the Bay Area, this was such a pleasant experience. The professionalism and responsiveness was unprecedented. Thank you Naomi and Katherine!!

Zillow reviewer Bought in Larkspur · 2020 Zillow · July 2020

★★★★★

Naomi and Katherine went above and beyond for TWO years, showing multiple houses and finally discovering the perfect home for our family. I cannot express how helpful they were and during stressful moments like buying your first home they kept us in the loop and calm. We love our home and wouldn’t have been here without their help

Michelle Bought in San Rafael · 2020 Zillow · June 2020

★★★★★

We absolutely loved working with Naomi and Katherine! They were very attuned to our needs when it came to homes and neighborhoods. We really appreciated their approach when helping our family weigh the pros and cons of several great options. And they were so responsive and supportive throughout the entire process. Even the other realtors seemed to enjoy working with them! (In our case this really helped our bid!) Buying a home (especially your first) is a very daunting endeavor, but we felt so comfortable in our decision with the guidance of Naomi and Katherine!

Sarah N. Bought in Ross · 2020 Zillow · June 2020

★★★★★

5 Stars isn't enough to describe the service we received from Naomi!

Naomi's attention to detail throughout the entire process was absolutely incredible. She left nothing to chance and helped us along through the entire journey. Being 1st time buyers this process can be extremely daunting & complicated.......Naomi guided us like a best friend from start to finish. A truly incredible human being! Thank You so much Naomi. JC

JC Bought in San Rafael · 2020 Zillow · April 2020

★★★★★

My wife and I met Naomi & her partner Katherine as complete novices in the home search game. Their easy going, but attentive nature sparked an easy relationship and within a few weeks we had our first home! What I appreciate most is the encouragement to focus on what WE wanted, not what the market was providing. The knowledge of the areas we were looking at and not just listening our criteria, but hearing and narrowing our search based on it, made the journey to our first home quicker than we could have ever imagined. Thank you!

Zillow reviewer Bought in San Rafael · 2019 Zillow · November 2019

★★★★★

I cannot write a review of Naomi without including Katherine, as they are a team: the Thornes. We spent all day every day for five days with them. They showed us lots of different neighborhoods and houses and were extremely knowledgeable about all aspects of real estate in Marin County. They quicky identified where we might best fit in and at the end of the week we were able to offer on a fantastic home that met all our criteria. They were fun to travel around town with and were able to answer all our wacky questions. Having them with us throughout the searching and buying process made the whole experience fun and rewarding. They are the best

Zillow reviewer Bought in San Rafael · 2019 Zillow · May 2019

★★★★★

The Thorne team has been amazing helping us find our first home! They were great in providing us a variety of different houses to look at in our price range.

One morning an amazing house came on the market and they were able to show me that morning and my husband that evening. They helped us put an offer on that night and we they accepted it the next day. As a first time home buyer, they clearly walked us through each step and made sure we knew what was going on. We felt comfortable asking questions each step of the way. We highly recommend them for all of your home buying needs!

Laurynn G. Bought in Novato · 2019 Zillow · March 2019

★★★★★

Our experience with Naomi and Katherine Thorne was fantastic! We were totally new to buying a home in the Bay Area, and Naomi and Katherine were so helpful and knowledgeable. They helped us explore and put an offer in on two properties in the Bay Area (second one accepted!) I always felt comfortable and confident in their skills and advice. You can tell they are really experienced. They were always available to answer any of our questions and had no problem putting the answers in "user friendly" terms. They were really helpful with the whole process, and Naomi even went above and beyond with going to the HOA, setting up appointments with inspectors, etc. Overall, this whole process felt unusually smooth and low stress, and we have Naomi and Katherine to thank for that!

Ann R. Bought in Novato · 2018 Zillow · June 2018

★★★★★

It's not easy buying a home in the Bay Area. For starters, you usually have to sell your home first, so you can be pre-approved, cash in hand, to buy in a nice and therefore competitive area.

This is what we experienced as our renovated condo with two parking spaces sat on the "hot Mission SF market" almost 60 days (ahem, former Realtor!). Five months in Air BnBs, the worst of which was the last, in Berkeley of all places. We were beyond ready to settle down when we found our dream location, in record time, I'd say: one day's touring. It is a super interesting architectural home with most all the things we wanted and needed. And in Marin! We thought we'd have to settle for Oakland, so this was beyond our wildest dreams. We made an offer the next day, not much under asking. During inspections, we discovered it needed a LOT of updates, as almost everything, kitchen, windows, furnace, you name it were end of life. To make things more complicated, the seller was in a nursing home and had four children, some overseas which had to approve all aspects of the sale. As we were signing up for a year or two of renovations, which would put us at the top of our budget, we were compelled to counter offer based on inspections and all the work needing to be done. Naomi and Katherine were really on their game, respectfully conveying our message, engaging the seller's agent and ultimately getting us a very fair deal, with favorable closing terms on account of the house, though beautifully designed, had been neglected for years in the sun, rain and wind, and far from a turn-key property. (Fortunately, my wife and I enjoy designing and contracting our own custom home improvements.) Naomi and Katherine also stood by our side and understood our frustration when our overly fast-talking loan officer nearly blew some of our loan terms and succeeded in delaying our closing by a week. In short, they had our backs at all times, and understood all aspects of the market, financing, our neighborhood and Marin County in general. This is what you want when you buy or sell a home. On top of all that, they're super fun to be around, which makes the hours, potentially difficult ones, of home buying or selling so much more pleasant and enjoyable. Look no further if you're looking for energetic, knowledgable, professional, fun, great negotiators in real estate!

Zillow reviewer Bought in San Rafael · 2016 Zillow · April 2017

Sellers · 4 reviews

Preparing and selling a Marin home

Preparation, staging, pricing and the work that happens when something unexpected comes up.

★★★★★

A Huge Thank You to Naomi!

My mom and I would like to express our deepest gratitude to Naomi Thorne for guiding us through the real estate sales' process for my mom's condo in Novato.

Her kindness, expertise, and professionalism were demonstrated throughout the entire real estate sales' process.

Naomi staged my mom's home beautifully and created a stunning video to showcase and promote it across major social media networks that helped to attract a competitive group of motivated buyers.

When unexpected obstacles presented themselves, she managed them with grace and perseverance to find speedy resolutions!

Naomi's commitment to excellence, creativity, and tireless work ethic made all the difference.

If you are looking for a blend of heart with hustle, we highly recommend Naomi Thorne for your next home buying or selling experience.

Zillow reviewer Sold · 2025 Zillow · July 2025

★★★★★

Naomi was truly the most professional, dedicated, strategic, communicative, helpful realtor we have ever dealt with over five home sales and purchases. We felt like her only client (but know she had lots of other things happening), which in real estate is an amazing feat when you’re busy - to be able to respond to clients as if they’re your only ones. Always patient and explanatory - knows her stuff. Knows the Marin market. We sold our home from out of the area and she and her team went above and beyond to help us on man things in our absence. I wish I could use her for every home purchase and sale. Best in the biz. Truly. Cannot recommend enough!

Zillow reviewer Sold · 2021 Zillow · September 2023

★★★★★

Wow. What an unbelievable job Naomi and Kathryn did in preparing and selling my Marin house. I have had many excellent realtors over the years when I've bought and sold houses, but Naomi and Kathryn just take the cake. They were hands on at every step. They were available day and night. They kept me up to date on every twist and turn of the process. Their evaluation of what I had to do to optimize the sale price was spot on. I gave them a budget and a deadline and they literally worked miracles within it. The house was priced perfectly. They personally hired and supervised the improvements which were done quickly and professionally and the staging was spectacular. Ten stars! I will be delighted to use them in the future and cannot recommend them highly enough.

Zillow reviewer Sold in San Rafael · 2021 Zillow · January 2022

★★★★★

We worked with the Thorne team on our first sale. Selling a home is a scary, exhausting process and I honestly feel like we could not have been in better hands! Naomi and Katherine were incredibly supportive, positive, and honest at every turn. They guided us through every step of the process, giving us all of the information we needed to make informed decisions. No matter what came our way, we always felt ready to rise to each and every challenge because we had the best possible partners on our team! And as a bonus - they're just really fun, friendly people to be around! Hey, if you've gotta spend a bunch of time talking to someone you want them to be enjoyable to hang out with, right? Last and certainly not least - they got results. I am utterly confident that we got the best possible deal on our home. I can't recommend them highly enough!

Zillow reviewer Sold in San Rafael · 2020 Zillow · January 2021

Buying and selling · 5 reviews

Selling one home while buying the next

The hardest move to time: a sale and a purchase running at once.

★★★★★

Naomi was amazing to work with through the home selling and buying process. She is so well connected in Marin, and was so invested in our family finding the perfect house! She was patient in working with us find our dream home, and had amazing recommendations and connections for home improvement. The Thorne team made this process so easy and smooth, and we are so grateful to have their guidance! 10/10 we would use them again and felt so confident and at ease during the process due to Naomi and Katherine's expertise and guidance.

Zillow reviewer Bought and sold · 2025 Zillow · October 2025

★★★★★

We recently had the absolute pleasure of working with Naomi and Katherine on the sale of our first home and purchase of our forever home in Novato. To say these two went above and beyond on our behalf througout the process is an understatement. We feel so lucky to have worked with them as both sellers and buyers. They are efficient, assertive, attentive, and extremely accommodating. Best of all, working with them felt like working with great friends who truly had our family's best interest and well-being in mind. I wish I could give them six stars!

Jessica N. Bought and sold in Novato · 2024 Zillow · January 2024

★★★★★

We are beyond happy with our experience working with Naomi and Katherine. Over the course of a couple months, they helped us sell our first home and buy our forever home. We are THRILLED with the outcomes of both the sale and the purchase. They were supportive, knowledgeable, and most importantly, so effective! They guided us through each step of the selling-and-buying process in a way that made us feel comfortable and confident. We are so glad we worked with these two experts.

Anne N. Bought and sold in Novato · 2024 Zillow · January 2024

★★★★★

A little over a month in our new home and it feels like a miracle. But the real miracle was finding Naomi and Katherine to work with. We seriously can not say enough good things about them- everything you could want in a realtor team and things you didn't even know you wanted or needed. Buying and selling is stressful- there is no way around it. But quite often they felt like a hug we so often needed. They are smart, available and responsive, kind, empathetic, supportive, trust worthy, hard working, connected, and so much more. We don't plan on moving again anytime soon, thanks to the wonderful place they found us, but you can be sure when we do, or know anyone that is, they will be our first call.

Nicole Bought and sold in San Rafael · 2022 Zillow · August 2022

★★★★★

Naomi and Katherine are just simply incredible- total pros, if you’re a first time home buyer and are looking for a knowledgeable, trustworthy team to guide you through the process look no further. These ladies went above and beyond to answer all our questions (at all hours of the day!) during and even after the buying process. Their familiarity of the Marin housing market and connections in the area made buying our dream home a shockingly smooth process. Ask for their perspective and recommendations - we couldn’t have been more happy that they not only helped us find an awesome home but also a fantastic mortgage broker (best rates after comparing a ton), and even an amazing new house keeper. We couldn't have dreamt up a better home buying experience if we tried. Loved working with these ladies!

Zillow reviewer Bought and sold in San Anselmo · 2020 Zillow · July 2020

Google · 5.0 from 28 reviews

Recent reviews on Google

A few of the most recent. Read all 28 Google reviews.

★★★★★

Having Naomi as my realtor was the absolute best decision ever. Post divorce I was searching for a needle in the haystack, a home I both felt comfortable with and could afford. She held my hand through the entire process, never rushed me, never made me feel pressured, always with a smile, real world experience and expertise, and great advice when I needed it. She and Katherine connected me to other artisans for my new home who were also on the top of their game: painters, floor guys, electricians. Naomi has vision, clarity, and is so kind I knew I not only found the best realtor in Marin but also a new friend. I thank my lucky stars to have found Naomi and Katherine and whole heartedly recommend them for your family!

Sara O. Google review · 2026 Google

★★★★★

Working with Naomi was truly an amazing experience from beginning to end! Buying a home can feel overwhelming, but she guided us through each step in a way that made the entire process feel way less stressful.

She was always available to answer our questions, incredibly responsive, and consistently made us feel like we were her priority! Beyond her professionalism and expertise, she was just fun to work with, warm, approachable, and someone we genuinely looked forward to talking to throughout the process. (I was even a little bummed that house hunting with her would be over once we found our home )

But most importantly, we always felt supported and well-informed! She took the time to explain every step, offered thoughtful guidance, really understood the Marin real estate market, and gave us confidence when we were making big decisions.

We couldn't have asked for a better real estate agent and I’d recommend her to anyone looking to buy or sell a home! She’s the best!

Sara K. Google review · 2026 Google

★★★★★

One review does not feel like enough for Naomi and Katherine. They helped us secure our first home in 2020, and most recently, they navigated the complex process of buying our new home while selling our first.

Their communication is truly top notch. Throughout the entire buy-sell process, they provided clear timelines and daily text updates, and they were truly available at a moment’s notice to answer questions or offer guidance.

As Buying Agents: They got us a private showing immediately and crafted a highly enticing offer in an extremely competitive 7(!!) offer situation. By some miracle (which we attribute to their expertise), we got the house!

As Selling Agents: They handled *everything* for prep so we could focus on our move. The house looked so incredible that the open house was one of the busiest the team had seen. After only one weekend of showings, we had a competitive over asking offer in about 10 days.

Most importantly, we consider Naomi and Katherine friends. They are just good people and the kind of people you want in your corner during these big moments!

Sarah B. Google review · 2026 Google

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